We take the privacy of our customers very seriously and we are committed to protecting your privacy online. This statement explains the privacy and the data protection practices which apply to this web site.

Your Personal Information

Environmental Selective Extractions is part of the University of Lincoln.  The University of Lincoln collects personal information about you when you use our website, complete our contact form, or contact us.  We use this information to monitor and improve our web site service, as well as responding to your enquiry and for our marketing activities.  This notice explains more about how we use your personal information.

• What information we collect about you
• How we use your information
• Information we may share with other organisations
• Information processed abroad
• How long we keep your information
• Accessing your information and other rights
• How to object or withdraw consent
• How to contact us
• How to complain

What Information We Collect About You

If you wish to request information or subscribe to our mail list we may collect the following information:

• Name, address, phone number and email address, employer details and employment details

 

We will also keep a record of any financial transaction you make with us, but we do not directly collect, process or store your debit or credit card information.

In addition we may automatically collect information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it simply allows us to monitor and improve our web site service.

Keep your details up to date by contacting info@selective-extractions.co.uk or telephoning 01522 886878.

How We Use Your Information

We will only use your information in connection with specific activities, such as request for information, supplying feedback and quotations etc.  The legal basis for processing this information is contract related matters.

If you have given consent that Environmental Selective Extractions can contact you with information about our events and news about our work we will send you communications about these activities.  You will have the opportunity to unsubscribe from our email mailing list by clicking on the link in the email.  The legal basis for processing this information is consent.

The University occasionally uses cookies and other technologies on its website that collect data about you when you use them.  Where this occurs further information will be available in a cookies policy. The cookies policy for the University website can be found here: http://www.lincoln.ac.uk/home/termsconditions.  

Information We May Share With Other Organisations

We use a number of suppliers who process personal information on our behalf. These include suppliers of software services. These act strictly on our instructions and must not use the information for their own purposes.

In exceptional circumstances we may be asked to share your information with police or other investigators if it would prevent or detect crime or safeguard a person’s wellbeing. Each instance will be judged on its own merit and any sharing of information will be done within the law.

Information Processed Abroad

None of the information you provide will be sent abroad.

How Long We Keep Your Information

We shall not keep your data for longer than is necessary for that purpose or purposes.

We will keep records of payments made for six years after the year in which your account is settled, under the Limitation Act 1980.

If you consent to join our mailing list we will keep you on this until you withdraw.

If you access additional University services these may keep a record of your contact and will provide you with details of how long they keep your information.

Accessing Your Information and Other Rights

You have a number of rights relating to your personal information. These include:

Access	You have the right to request a copy of any personal information we hold about you. If you would like a copy of any of your information please contact the Information Compliance team on the details below. The team will process your request within a month.
Portability	If you have provided information on the basis of your consent or for a contract then you can request a digital copy so you can send it to another organisation. To request a copy please contact the Information Compliance team on the details below. The team will process your request within a month.
Correction	If any of the information we hold about you is incorrect or incomplete then please let us know. You have the right to have your information corrected so that we hold accurate records about you.
Erasure	This is also known as the right to be forgotten. You can request that your personal information is erased if it is no longer necessary for the University to keep it, or you withdraw consent that you have previously provided, or you object and there is no overriding grounds to keep it or if it is unlawful to continue to keep it.
Restriction	You can request that the use of your personal information is limited to storage only and that we use it for no other purpose. This applies where you contest the accuracy of the personal information we hold, or our use of the information is unlawful, or we no longer need the information except in relation to legal claims, or you object to the use of your data and we need to verify whether or not our purpose for keeping it overrides the grounds of your objection.

The Information Compliance team can be contacted by email on compliance@lincoln.ac.uk or by post at: Information Compliance, Secretariat, University of Lincoln, Brayford Pool, Lincoln, LN6 7TS.

How To Object or Withdraw Consent

If you object to our use of your personal information then we must stop unless we can demonstrate compelling legitimate grounds for continuing. Please contact info@selective-extractions.co.uk and explain your objection.

If you have provided your consent for the use of your personal information then you can withdraw this consent at any time. Please contact us at info@selective-extractions.co.uk or phone us on 01522 886878.  You can also unsubscribe from our emails following the link on the email.

How To Contact Us

For general enquiries please call 01522 88 2000 or write to University of Lincoln, Brayford Pool, Lincoln, LN6 7TS.

You can find contact details for individual teams and staff by visiting http://staff.lincoln.ac.uk.  

If you have a query about your personal information rights then please contact the Information Compliance team by email on compliance@lincoln.ac.uk or by post at Information Compliance, Secretariat, University of Lincoln, Brayford Pool, Lincoln, LN6 7TS.

How To Complain

If you feel that we have let you down in relation to your information rights then please contact the Information Compliance team by email on compliance@lincoln.ac.uk or by post at Information Compliance, Secretariat, University of Lincoln, Brayford Pool, Lincoln, LN6 7TS.

You can also make complaints directly to the Information Commissioner’s Office (ICO). The ICO is the independent authority upholding information rights for the UK. Their website is ico.org.uk and their telephone helpline number is 0303 123 1113.